We understand that when you share your personal information with us while booking luxury serviced apartments or browsing our site, you trust us to keep it secure. At AdoPremium, your privacy is our priority. This notice explains how we collect, use, and safeguard your information.

Who We Are

AdoPremium is a premium hospitality service based in Delhi, India. Drawing from the legacy of Adotrip.com, AdoPremium offers luxury serviced apartments across India. In this privacy notice, terms such as “we,” “our,” or “us” refer exclusively to AdoPremium and its owned platform: www.adopremium.com.

We use your personal information to fulfil your accommodation needs and provide customised services. If you choose to connect with us via any social media platforms, we may receive basic details such as your name, location, and email address. Rest assured, we will never post on your social accounts without your explicit permission.

How and Why We Collect Your Information

We collect your personal information through the following ways:

• When you fill out forms on our website or mobile app to enquire, book, or create a guest profile.
• When you engage with our customer service, leave reviews, or participate in feedback forums.
• When you interact with us via social media.
• Automatically, through cookies or browser data, when you use our website or mobile application.

We do not sell your personal data to any third party. We only use your information to:

• Respond to your queries and service requests.
• Facilitate your bookings and deliver technical support.
• Improve your experience by customising content and services.
• Manage loyalty programmes or promotional activities.
• Enable you to connect with fellow guests or leave reviews.
• Monitor and maintain the quality and security of our services.

Use of Cookies and Tracking Technology

To enhance your user experience, AdoPremium uses cookies and similar technologies. Cookies help:

• Save your login preferences, making sign-ins easier.
• Remember your previously selected options for faster browsing.
• Improve navigation and personalise features on the website.

When you access our website, a permanent cookie may be stored on your computer unless you choose to disable this feature through your browser settings. These cookies do not contain personal information but help with seamless user interaction.

We may also use:

• Local Shared Objects (Flash cookies) to store advanced preferences.
• Web Beacons (also known as pixel tags or clear GIFs) to track site navigation, measure marketing performance, and identify open email campaigns.

These technologies allow us to analyse how visitors use our website and to improve the overall service experience.

You may choose to block or delete cookies and other tracking technologies by adjusting your browser or device settings. However, doing so might limit access to certain features or require repeated sign-ins.

You may choose to block or delete cookies and other tracking technologies by adjusting your browser or device settings. However, doing so might limit access to certain features or require repeated sign-ins.

Data Classification Policy

At AdoPremium, we follow a clear data classification policy to ensure appropriate handling of all information collected:

• Public Data: Information available to the general public, such as blog content, service descriptions, or promotional material.
• Public Data: Information available to the general public, such as blog content, service descriptions, or promotional material.
• Confidential Data: Customer and business data such as personal details, booking history, or payment information, which is stored securely and only accessed by authorised personnel.
• Sensitive Data: Information that may include financial data or identity documents, protected through encryption and advanced security controls.

Data Retention and Deletion Policy

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law:

• Booking and profile data is retained for as long as your account is active or until you request deletion.
• Transactional and financial data is retained for a period compliant with applicable financial and legal regulations.
• Inactive user data may be archived or anonymised after a fixed period of inactivity, in accordance with GDPR and other relevant data protection laws.

You may request the deletion of your personal data at any time by contacting us at sales@adopremium.com. Once verified, we will process the deletion request within 30 days unless a longer retention period is legally required.

Data Protection and Compliance

All personal data shared with AdoPremium is handled in compliance with applicable privacy regulations, including the General Data Protection Regulation (GDPR). We employ industry-standard security protocols to prevent unauthorised access, data breaches, or misuse of your information.

Your privacy and trust matter to us. Whether you're planning a short city break or a long-term luxury stay, you can be confident that your information is secure with AdoPremium.

For questions or concerns regarding your personal data, please reach out to us at +91-9560020687.